Powertrain technical support services
Our specialist support services are available for all sectors and applications that require powertrain solutions, and we offer technical support for all our product ranges: we can deliver this at a customer’s site, or remotely via phone and email. We provide assistance from the preliminary selection of a suitable power transmission to repair and maintenance troubleshooting, backed by our extensive technical expertise.
Our technical support services include:
- Thorough technical evaluation of your given drive application
- Provision of technical drawings to aid in the selection of a suitable power transmission
- Preliminary selection of a transmission solution
- Technical support for bespoke product requests
- Provision of detailed product specifications
- Technical questions about our products
- Gearbox troubleshooting – including identifying gearbox problems and malfunctions
- Repair & refurbishment advice
- Sourcing and selecting spare parts
- Cost evaluation for various drive options